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Legal Terms That Work for You

At racik98, our legal framework covers how your account data is handled, what our terms mean in practice, and how you can reach us with questions. Access and eligibility depend on local law and the region where you open your account.

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racik98 Legal Terms That Work for You
LEGAL CONTACT PATHS

Reach Us About Policy or Account Questions

If you have a question about our terms, want to request your account data, or need to flag an inaccuracy in what we hold, our support team handles all of these through the channels below. For legal or policy matters, email gives you a written record of the request and our response.

Email Support Send legal, data, or policy questions to our support address. We reply with a written record you can reference for any follow-up.
Live Chat Available through your account dashboard for general policy clarification. For formal data requests, follow up by email to confirm the request in writing.
Account Dashboard Check your account data summary, wallet links, and verification status directly under Settings. Most policy questions start here.
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Account Retention

racik98 uses standard SSL encryption on all account sessions, including wallet top-up flows through DANA, OVO, and GoPay. Cookies track session state and your last-used payment method — you can clear these from your browser at any time without losing your account. Your account data is retained while your account is active and for a defined period after closure, in line with applicable regional requirements.

Account Security

Every login session is protected by SSL. We support OTP verification on login, and you can review active sessions under your account security settings.

Cookie Policy

We use session cookies and preference cookies. Preference cookies remember your last wallet choice — DANA, OVO, or GoPay — so you do not have to re-select on each visit.

Data Retention

We keep your account data as long as your account is open. After closure, data is retained only for the period required under applicable regional rules, then removed.

Requesting Your Data

Email our support team to request a copy of your account data or to correct an inaccuracy. We confirm receipt and respond within the timeframe stated in our policy.

Questions About Our Terms and Your Rights

These are the questions we hear most about our legal terms, data handling, and account policies. If your question is not here, reach out through the support channels above.

Our legal terms apply to every account opened at racik98. Eligibility depends on local law in your region. Where local law permits access, these terms govern your account and any linked wallet.

We store the transaction reference and account ID linked to each deposit. We never store your wallet PIN or login credentials. You can review stored references in your account dashboard under Settings.

Yes. Email our support team with your account ID and the request. We will confirm receipt and send you a summary of the data we hold within the timeframe stated in our policy documentation.

Your data is retained for the period required under applicable regional regulations after account closure, then removed. You can request deletion earlier by contacting support, subject to any legal retention obligations.

We use session cookies for login state and preference cookies for your last-used payment method. You can clear or block cookies in your browser settings without losing your account or saved wallet links.

Contact our support team by email or live chat with your account ID and the detail you want corrected. We will review and update the record, then confirm the change to you in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.